FAQ

Below are answers to the questions we hear most often at Harrison & Blake Austin. If yours is not covered, please contact our support team.

How long does delivery take?

We prepare orders within 1–2 business days. Delivery inside the United States usually takes 6–8 business days after your order ships. You receive a confirmation email once it is on the way.

Do you offer free delivery?

Yes. We provide free standard shipping on all US orders.

Where is Harrison & Blake Austin based?

Harrison & Blake Austin is an online fashion store serving customers across the United States.

What should I do if my item arrives damaged?

If your item arrives damaged or faulty, contact us as soon as you can. We review the issue and set up a suitable solution.

Can I cancel my order?

Orders can be canceled within 24 hours of being placed. After that, the order may already be moving through dispatch.

What is your returns policy?

You can return your item within 30 days of receiving it. Items need to be unused and in their original condition. Full details are in our Returns Policy.

When will I receive my refund?

After we receive and check your return, refunds go back to your original payment method. Timing depends on your bank.

Do you provide product guarantees?

If you run into an issue with your purchase, contact us. We look at each case on its own to give the right support.

How can I contact customer support?

Email us at info@harrisonblakeaustin.com

Do you ship outside the United States?

Right now we deliver within the United States only.

Do you have a physical store?

Harrison & Blake Austin operates online only.

Can I place a larger or bulk order?

For larger orders, contact our support team and we help you directly.

How do exchanges work?

If you would like to exchange an item, contact us first and we guide you through it.

How can I track my order?

Once your order ships, you receive tracking details by email.

Contact Information

Store Name: Harrison & Blake Austin
Warehouse Address: {nog invullen}

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Email: info@harrisonblakeaustin.com

Phone Number: {nog invullen}

Customer Service Hours:
Mon – Fri: 9:00 AM – 5:00 PM (CT)
Sat – Sun: 10:00 AM – 5:00 PM (CT)

Response Time: We aim to reply within 24 business hours.